Store context
Associate supported commerce information with the relevant customer workflow.
SHOPIFY
Bring Shopify context into WhatsApp sales and service.
Use commerce context to guide the next conversation step, with permissions and human handoff controlled by the operation.
What you can operate
AI and team routing
Route the conversation to Sofia Sales AI or a person according to the configured objective.
Operational controls
Keep credentials, permissions and event processing scoped to the connected tenant.