Shared Team Inbox
Give your team one place to manage active conversations and preserve context.
SOFIA SALES CHAT PLATFORM
Bring the inbox, contacts, campaigns, automations, Sofia Sales AI, scheduling and integrations into one operating layer.
Give your team one place to manage active conversations and preserve context.
Create approved messaging workflows and continue each response with the right next step.
Configure how the agent qualifies, sells, supports, schedules and transfers conversations.
Check selected calendars, confirm a slot and create the next action with the customer.
Connect Shopify or WooCommerce context to customer conversations.
Extend the operation with API, webhooks, CLI and MCP.