Store connection
Connect a supported Shopify or WooCommerce store to Sofia Sales Chat.
WHATSAPP FOR ECOMMERCE
Connect store context to the customer conversation.
Bring relevant commerce events into the conversation and keep a clear path from automation to a person.
What you can operate
Reliable webhooks
Use idempotent processing and retries to reduce duplicate or lost event handling.
Conversation continuity
Move from store context to AI or human service without losing the customer history.